Shipping policy

Aurora Gaming Shipping Policy

At Aurora Gaming, we’re committed to delivering your beauty essentials quickly, securely, and with care — so you can start glowing with confidence as soon as possible. Below is everything you need to know about how we process and ship your skincare and beauty orders.

1. 🕒 Order Processing

  • Orders are processed within 1–3 business days after payment is received.

  • Processing time does not include weekends or public holidays.

  • Once your order ships, you’ll receive a confirmation email with tracking details.

2. 🚀 Shipping Methods & Delivery Times

We offer several shipping options to suit your needs:

  • Standard Shipping: 10–20 business days

  • Expedited Shipping: 5–10 business days

  • Priority Shipping: 3–5 business days

Please note: Delivery times are estimates and may vary due to customs, postal service delays, or other unforeseen events.

3. 💸 Shipping Costs

  • Shipping costs are based on your chosen method, the weight of your order, and your location.

  • You’ll see the exact shipping cost at checkout before completing your purchase.

4. 🌍 International Shipping

We’re proud to ship to customers around the globe!

  • Delivery times and shipping rates will vary depending on your country.

  • Customs fees, import duties, or local taxes may apply and are the responsibility of the recipient.

5. 🔍 Tracking Your Order

  • You’ll receive a tracking number via email once your order ships.

  • You can track your package through our website or the shipping carrier’s portal.

6. 📦 Shipping Address

Please ensure your shipping address is accurate and complete.

  • We are not responsible for undeliverable orders due to incorrect addresses.

  • If you need to update your address, email us at auroragaming@gmail.com immediately.

Changes cannot be made once your order has shipped.

7. ❗ Lost or Damaged Packages

If your order is lost or arrives damaged:

  • Contact us at auroragaming@gmail.com within 7 days of your expected delivery date.

  • We’ll work with the carrier to resolve the issue and offer a replacement or refund, as needed.

8. 🚫 Shipping Restrictions

  • Some products may have shipping limitations due to size, weight, or legal regulations.

  • We do not ship to P.O. Boxes, APO/FPO addresses, or certain remote locations.

  • Any restrictions will be clearly noted on the product page.

Thank you for choosing Aurora Gaming to help you shine! We're here to make your shopping experience smooth, radiant, and worry-free.